Results

We provided high-quality translation in a speedy and efficient manner.

The client was so happy that we are now their preferred translation supplier.
Challenge
Our client, a global machine manufacturer, required translation support from an agency offering services in many languages, including German, French, Polish, Russian and Simplified Chinese, to support its global activity. It required a translation partner with strong experience in technical translation, who could translate complex guides, risk assessments and other important documents accurately.
The client also required assistance with file formatting post-translation, to ensure that the final translations were correctly formatted and ready for key stakeholders.
In addition to experience, precision and extensive language provision, the client required a partner agency who were able to provide both quality deliverables and fast turnaround times.
Solution
When a new file was received for translation, Webcertain’s expert team of professional, native, technical translators processed the files, providing accurate, high-quality translations. The final deliverables included translation and a second round of review to ensure linguistic accuracy.
Webcertain also checked the final file formatting post-translation, as variations in character counts before and after translation can cause formatting issues.
Execution
- We selected the most appropriate translators from our pool of translation professionals, choosing those with knowledge of the client’s industry.
- The translators translated the content into the required languages.
- We performed a second round of review to ensure that the translations were of the highest possible quality.
- We also checked the formatting of the final files post-translation, to ensure there were no formatting issues.
Since 2015, we have collaborated with Webcertain on a regular basis, working together on a variety of important and complex technical marketing translation projects. Webcertain continually provides high-quality technical translations and excellent customer support, which is why we continue to work with them regularly. It is helpful that Webcertain can support with so many languages, which is really important for us as an international business.
Engineering Administrator, Anonymous manufacturing client.