How we delivered super-fast, high-quality translations in 12 languages
- Project type:
- Translation
- Country/region:
- Global
- Industry:
- Travel
Results
10,000
words translated on average per month
12
languages covered regularly
4
translation requests submitted on average per day
Challenge
We had to deliver translation and proofreading for a wide range of short requests submitted by multiple content owners, within 48 hours or less.
The content to be translated ranged from web banners and ads, to Facebook posts, bulletins, and terms and conditions.
Solution
Webcertain assigned a dedicated Account Manager and Project Manager to process the requests within an hour or less.
We briefed our pre-approved translators who worked regularly on airBaltic projects and ensured the translation was always delivered within the right context.
Execution
- An acknowledgement email was sent within an hour, informing the airBaltic team that the request was being processed.
- The Project Manager contacted the pre-approved translators and linguists.
- Proofreading was done by Webcertain’s in-house linguists in order to speed up project completion.
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HELPDESK
Webcertain has been a trusted translation partner of airBaltic for over nine years, providing quick responses, fast turnaround times and high-quality deliverables. The team works flawlessly across multiple projects, with numerous team members and is committed to continuously optimising and improving workflows to drive efficiencies.
Agnese Jakovica, Head of Digital Marketing, airBaltic.