As a new customer of Webcertain, we want to obtain as much relevant information about your business and objectives as possible; which should enable us to provide the best possible strategic and tactical recommendations. The information you share in the brief will be visible to all our team working on your projects which allows us to get everyone up to speed as quickly as possible, whilst aiming to maximise the effectiveness and quality of everything we deliver.

Here’s when Webcertain Customer Kick Off Brief can help!

Prior to embarking on your first project with Webcertain.

What our clients say

Flexible and innovative approaches to meet demanding goals

Webcertain has been a valued partner of Portakabin for over 20 years, providing the expertise required to help us grow our business in multiple European markets. With a wide-portfolio of websites and products, as well numerous internal stakeholders, we require flexible and innovative approaches to enable us to meet the demanding goals of each business unit. Webcertain understands our needs and our brand, and this enables the team to deliver cost-effective, adaptable solutions across SEO, PPC and website development which have played a vital role in our international growth and success.

Evelyn Hodgson

Head of Brand - Portakabin

Adapted for each market for maximum impact

We work with Webcertain to increase our brand awareness across key European markets and help us drive brand growth. Together, we have created campaigns utilising multiple channels and adapted for each target market to ensure maximum impact and relevancy to our audience. Webcertain has a great support team, who are easy to reach and very helpful in providing information. They understand our needs and provide a flexible approach that enables us to meet our goals

Hazel Goesaert

European Associate Marketing Manager - Business Machines - Fellowes

Technical and strategic expertise

Webcertain's understanding of language nuance and local culture ensures our messaging is relevant and compelling in each market we target, while staying true to our brand and highlighting our USPs. We rely on their technical and strategic expertise to develop both organic and paid search campaigns which will resonate with our audience and drive results across Europe. The team understands our goals and is proactive in making recommendations for improvements and suggesting opportunities. We are very happy with the results and would recommend Webcertain as an ideal partner for any brand with a global reach.

Surpreet Bahl

Digital Marketing Manager - Esko

For international support, look no further than Webcertain

There are many challenges when running international campaigns and Webcertain has provided invaluable support to us when targeting countries as diverse as China, Japan and Russia, where both cultural and linguistic knowledge are paramount for success. This knowledge, combined with skills and expertise across all digital channels, enabled us to build tailored and targeted campaigns to inform and attract students from around the globe. If you're looking for SEO, SEM or translation support in multiple languages and countries, look no further than Webcertain.

Tim Jordan

VP Marketing Berlitz and ELS


A fruitful professional relationship is something we always strive towards and for us it starts with understanding you thoroughly from the start so that we can work as a natural extension to your team, provide the best advice and recommendations and build upon your current performance.

If you are a new customer to Webcertain, before we get started on any projects we will first ask you to fill out a kick-off brief.

This questionnaire will collect relevant information about your business and objectives and will help us to understand your problems and provide the best possible strategic and tactical recommendations. It will also be a useful reference point for every team member working on your projects and will help us to ensure consistency at all times.

Quality process

We will ask you, or your dedicated account manager, to fill out a kick-off brief which will include questions such as:

  • What marketing initiatives do you currently have planned?
  • Can you provide us with a list of branding guidelines?
  • Who is responsible for the implementation of new website content?
  • What measures of success will be used to evaluate the marketing program?
  • Which stakeholders will need access to the performance reports?

Webcertain Group is passionate about generating business growth for its clients in any part of the world.

A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times