With more and more ways for customers to access a brand, and more touchpoints, what is the best way to deliver high-quality UX? Andy Marshall joins us to discuss how to discover customers' motivations, maintaining consistency throughout a brand and how to keep on top on user experience online.
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An expert in all things 'User Experience', and the management of UX professionals at all levels, Andy Marshall is currently Head Of User Experience at Rufus Leonard. He is also an extremely valued and accomplished speaker, talking at events around the UK.
