How it works
The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.
As part of the briefing questionnaire, we will ask you to:
- Provide clear character, byte, pixel or other parameters. Please note, for byte limits, it is important to remember that some target languages use double or even multiple bytes per character, which can add additional strain to the shortening process.
- Advise any key parts of the message you need to retain.
- Provide any references such as screenshots, URLs or images which show how you want the content to fit and look, if available.
- Provide a style guide and terminology glossary, if available.
Our in-house team of Project Managers will send this brief to our translators to ensure that the content we deliver meets your needs.
The service will be delivered by professional translators, who are experts in your industry sector and native speakers of the target language.
Your Project Manager will then follow up by carrying out a technical quality assurance on the copy and checking that the length restrictions have been met.
We will also work with your in-country/in-house teams where possible, as part of the quality process.
Please note that this workflow can be customised to your individual needs, and you will receive your translated content in whatever format you have agreed with your Account Manager. However, please be aware that you may need to order additional services if any extra work (e.g. desktop publishing or file preparation) is required to provide the content in your desired format.
Flexible and innovative approaches to meet demanding goals
Webcertain has been a valued partner of Portakabin for over 20 years, providing the expertise required to help us grow our business in multiple European markets. With a wide-portfolio of websites and products, as well numerous internal stakeholders, we require flexible and innovative approaches to enable us to meet the demanding goals of each business unit. Webcertain understands our needs and our brand, and this enables the team to deliver cost-effective, adaptable solutions across SEO, PPC and website development which have played a vital role in our international growth and success.
Evelyn Hodgson
Head of Brand - Portakabin
Adapted for each market for maximum impact
We work with Webcertain to increase our brand awareness across key European markets and help us drive brand growth. Together, we have created campaigns utilising multiple channels and adapted for each target market to ensure maximum impact and relevancy to our audience. Webcertain has a great support team, who are easy to reach and very helpful in providing information. They understand our needs and provide a flexible approach that enables us to meet our goals
Hazel Goesaert
European Associate Marketing Manager - Business Machines - Fellowes
Technical and strategic expertise
Webcertain's understanding of language nuance and local culture ensures our messaging is relevant and compelling in each market we target, while staying true to our brand and highlighting our USPs. We rely on their technical and strategic expertise to develop both organic and paid search campaigns which will resonate with our audience and drive results across Europe. The team understands our goals and is proactive in making recommendations for improvements and suggesting opportunities. We are very happy with the results and would recommend Webcertain as an ideal partner for any brand with a global reach.
Surpreet Bahl
Digital Marketing Manager - Esko
For international support, look no further than Webcertain
There are many challenges when running international campaigns and Webcertain has provided invaluable support to us when targeting countries as diverse as China, Japan and Russia, where both cultural and linguistic knowledge are paramount for success. This knowledge, combined with skills and expertise across all digital channels, enabled us to build tailored and targeted campaigns to inform and attract students from around the globe. If you're looking for SEO, SEM or translation support in multiple languages and countries, look no further than Webcertain.
Tim Jordan
VP Marketing Berlitz and ELS