Social Media Listening Set Up


Organisations need to understand what is being said about them online so they can effectively manage their brands, products, and reputation. Prior to creating your social listening reports, you need to make sure that the keywords, topics and themes you would like to track are relevant to the target market and pulling correct data. With this service, we will set up social listening topics and dashboards for your company, doing a linguistic check and a social media assessment to make sure that the data pulled is correct for you, thereby helping to guide your marketing strategy appropriately.  

Here’s when Social Media Listening Set Up can help!

  • 1

    When you want a local team to set up a listening topic for your business.

  • 2

    When you want a local team to check and fix a listening topic for you.

  • 3

    When you need a dashboard to be created to display information based on the keywords you are tracking.


Social media provides a platform for people to voice their opinions and experiences with brands and services online.

Listening to what your audience has to say about your brand or products is essential if you are going to succeed online. Internet users will now search online to see what people are saying about your brand/products and use the information they find to make informed decisions about you and whether to buy from or work with your company.

Our social listening set up service allows you to make sure that the topics and dashboards created to measure data and generate insights are operational and correct. 

This will assist you with making informed strategic decisions into the next steps to take within a specific market. This could be anything from committing more time and resources into a specific market, to promoting certain popular services or products, or even reducing the resources you currently have working within a market. 

Quality process

We will need to know details such as where you are active, which networks you have a presence on and what your objectives are.

These details will be passed onto one of our social media strategists, who will be a native speaker of your target language and will do a Social Media Listening Set Up for your company/brand.

The process will be managed and quality checked to ensure the service meets your requirements.  

Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times