There may be times when you require an urgent translation with a very quick turnaround time, your dedicated project manager may have to dedicate time outside of their working hours, over evenings and weekends, in order to liaise with translators and deliver final files to you. This additional time is not covered by our standard project management fee, and additional charges will be incurred.
When you have an urgent translation request which requires a quick turnaround
When your request requires our project managers to work outside of their normal working hours
When you require your translated files delivering on an evening or weekend
There may be times when you require an urgent translation with a very quick turnaround time, or which involves both our project managers working out of hours across evenings and weekends.
Depending on your requirements your dedicated project manager may have to dedicate time outside of their working hours, in order to liaise with translators and deliver final files to you. This additional time is not covered by our standard project management fee.
Such additional project management hours will be discussed with you as and when such requirements arise.
The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.
A skilled project manager will be assigned to your project and they will arrange and monitor the translation process. They will also act as your point of contact throughout the whole project and once the project is finalised, will deliver the translated content by the agreed deadline and in your preferred format.
Depending on the urgency of your request, and if such a request falls outside of your project manager's normal working hours, then additional project management hours may be applicable.
Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.