Description

If you choose to involve your in-country teams in the translation workflow, tasking them with the job of reviewing and validating our translations, then we can help make the whole process smoother with our validator liaison offering. Your dedicated project manager can liaise directly with your validators during the review stage to minimise the effort required on your part, ensuring that the project is delivered on schedule as a result of a smooth translation workflow.

Here’s when validator liaison can help!

When you want to involve your in-country teams in the translation workflow

When you have your own team of validators to conduct the review stage

When you would like us to liaise directly with your teams

When you would like to speed up the review process by passing responsibility to your project manager

When you are unable to dedicate time to handle the communication between us and your in-country teams

What our clients say

Flexible and innovative approaches to meet demanding goals

Webcertain has been a valued partner of Portakabin for over 20 years, providing the expertise required to help us grow our business in multiple European markets. With a wide-portfolio of websites and products, as well numerous internal stakeholders, we require flexible and innovative approaches to enable us to meet the demanding goals of each business unit. Webcertain understands our needs and our brand, and this enables the team to deliver cost-effective, adaptable solutions across SEO, PPC and website development which have played a vital role in our international growth and success.

Evelyn Hodgson

Head of Brand - Portakabin

Adapted for each market for maximum impact

We work with Webcertain to increase our brand awareness across key European markets and help us drive brand growth. Together, we have created campaigns utilising multiple channels and adapted for each target market to ensure maximum impact and relevancy to our audience. Webcertain has a great support team, who are easy to reach and very helpful in providing information. They understand our needs and provide a flexible approach that enables us to meet our goals

Hazel Goesaert

European Associate Marketing Manager - Business Machines - Fellowes

Technical and strategic expertise

Webcertain's understanding of language nuance and local culture ensures our messaging is relevant and compelling in each market we target, while staying true to our brand and highlighting our USPs. We rely on their technical and strategic expertise to develop both organic and paid search campaigns which will resonate with our audience and drive results across Europe. The team understands our goals and is proactive in making recommendations for improvements and suggesting opportunities. We are very happy with the results and would recommend Webcertain as an ideal partner for any brand with a global reach.

Surpreet Bahl

Digital Marketing Manager - Esko

For international support, look no further than Webcertain

There are many challenges when running international campaigns and Webcertain has provided invaluable support to us when targeting countries as diverse as China, Japan and Russia, where both cultural and linguistic knowledge are paramount for success. This knowledge, combined with skills and expertise across all digital channels, enabled us to build tailored and targeted campaigns to inform and attract students from around the globe. If you're looking for SEO, SEM or translation support in multiple languages and countries, look no further than Webcertain.

Tim Jordan

VP Marketing Berlitz and ELS

Overview

If you choose to involve your in-country teams in the translation workflow, tasking them with the job of reviewing and validating our translations then we can help make the whole process smoother with our validator liaison offering.

Your dedicated project manager can liaise directly with your validators during the review stage to minimise the effort required on your part when it comes to handling communication between your global team and us.

By putting us in direct contact with your in-country teams your project manager will act as a “middle-man”, handling any questions, queries or issues flagged during the translation process. This will speed up the review stage and allow for disputes to be resolved quickly and efficiently, maintaining any deadlines set.

Quality process

The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.

During the initial project evaluation stage your project manager will discuss with you the opportunity to involve your in-country teams within the review stage of your translation workflow. At this time you may ask that we handle all communication between your validators in order to minimise your involvement during this stage of the process.

You will be asked to provide contact details for relevant team members who will be involved in the validation stage and who are happy to be contacted directly by your project manager. When a new project goes ahead your project manager will contact your approved translators to check their availability and estimated delivery date, and then contact your in-country teams with an expected date of commencement for the validation stage.

As the review is being conducted any questions, queries or issues flagged by your in-country team will be communicated to your project manager who will liaise with the original translator to clear things up and resolve any disputes.

By tasking us with the job of handling validator communication this means that we do not need to ask you to act as a go-between which may slow the translation workflow down, and potentially effect the agreed delivery date.

Webcertain Group is passionate about generating business growth for its clients in any part of the world.

A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain can deliver translation in over 140 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times

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