Existing Social Audience Discovery


The number of people joining social networks is increasing every day. Customers are looking to find out more and more about you via your social profile. But how much do you know about them? This service provides a brief discovery of your existing followers on any chosen profile - in any country or language. It will discover your audience's main characteristics and suggest where you may need to further develop your strategy to engage with that audience.

Here’s when Existing Social Audience Discovery can help!

  • 1

    When you are struggling to engage with your current audience on your social profiles

  • 2

    When you would like an overall picture of your current social media audience on any given social profile.


The chances are that your business is already active on social media platforms. Utilising social media to connect with your customers is a key element of any strong marketing strategy, no matter which platform you are on or which country or language you are targeting.

But do you know who is following you, what they talk about, and what they do and don't like about your profile? If the answer is no to any of these questions, then we can help.

We will provide a brief overview of who your customers are on your chosen social profile, whatever the country/language, giving you key insights into things such as whether you need to market in new languages and whether it would be wise to adapt your marketing strategies for that profile based on the needs and interests your current audience.

Quality process

The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.

We will ask you to provide us with access to your chosen profile.

A social media specialist will analyse your audience using our discovery tools and write a brief report compiling the data in a readable manner. They will also provide a number of suggestions for increasing engagement with the audience identified.

Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times