International social media listening - industry report

Hear what your customers are saying about your industry

Learn from your audience and discover new opportunities

Social media listening offers businesses opportunities to understand the needs of their audience by listening to the conversations happening around their industry. This is particularly vital when creating new content, which should always be in tune with the trends in your sector. It can also be beneficial for finding conversations surrounding your competitors' activities, so you can quickly act on opportunities that would give your brand an advantage over your competitors. With this service, we will carry out social media listening on keywords relevant to your line of business, including gathering information such as: top influencers in your field and particularly relevant posts, topics and hashtags about your industry.

International social media listening can help...

  • 1

    When you want to gain a valuable insight into conversations taking place online relating to your industry.

  • 2

    When you want to determine which markets you should prioritise based on online conversations.

  • 3

    When you want to perform in-depth market research online about your industry.

Why is social media listening so important?

Social media provides a platform for people to voice their opinions and experiences online. Listening to what your target audience is saying in your industry is essential if your international campaigns are to succeed. Social media listening offers businesses opportunities to understand the needs of their audience by listening to the conversations happening around their industry. This is particularly vital when creating new content, which should always be in tune with the trends in your sector. It can also be beneficial for finding conversations surrounding your competitors' activities, so you can quickly act on opportunities that would give your brand an advantage over your competitors.

Our international social media listening service allows you to gain an insight into your audiences' needs, in any language and on the platforms where those conversations are taking place. We will gather information across all social media platforms to give you a very comprehensive monthly report.

This will assist you with making key strategic decisions on the next steps to take. This could be anything from committing more time and resources into a specific market, to promoting certain popular services or products within your content, or even reducing the resources you currently have within a market.

How it works

The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.

This brief will be passed onto one of our Social Media Strategists, who will conduct social media listening into your industry, based on keywords relevant to your line of business.

They will produce a report, which will include:

  • a list of top influencers in your industry
  • relevant posts about your industry
  • relevant topics about your industry
  • relevant hashtags about your industry

The process will be managed and quality checked to ensure the report meets your requirements.

Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times

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