Description

If your project is a relatively complex one, but you do not need constant support, then you may benefit from our flexible account management service that is provided at an hourly rate.
Your dedicated account manager will speak your target language and will follow the progress of your project, reporting to you on the progress of your KPIs and making suggestions for improvements.

Here’s when account management support in local language can help!

When you want to employ a combined strategy incorporating more than one approach, such as any combination of SEO, PPC, social media, apps marketing, analytics, web development and online PR.

When you are engaging with a large number of markets simultaneously.

When ad hoc reporting is needed, requiring the combination of more than one reporting tool.

When you want an account manager who speaks your target language.

What our clients say

Flexible and innovative approaches to meet demanding goals

Webcertain has been a valued partner of Portakabin for over 20 years, providing the expertise required to help us grow our business in multiple European markets. With a wide-portfolio of websites and products, as well numerous internal stakeholders, we require flexible and innovative approaches to enable us to meet the demanding goals of each business unit. Webcertain understands our needs and our brand, and this enables the team to deliver cost-effective, adaptable solutions across SEO, PPC and website development which have played a vital role in our international growth and success.

Evelyn Hodgson

Head of Brand - Portakabin

Adapted for each market for maximum impact

We work with Webcertain to increase our brand awareness across key European markets and help us drive brand growth. Together, we have created campaigns utilising multiple channels and adapted for each target market to ensure maximum impact and relevancy to our audience. Webcertain has a great support team, who are easy to reach and very helpful in providing information. They understand our needs and provide a flexible approach that enables us to meet our goals

Hazel Goesaert

European Associate Marketing Manager - Business Machines - Fellowes

Technical and strategic expertise

Webcertain's understanding of language nuance and local culture ensures our messaging is relevant and compelling in each market we target, while staying true to our brand and highlighting our USPs. We rely on their technical and strategic expertise to develop both organic and paid search campaigns which will resonate with our audience and drive results across Europe. The team understands our goals and is proactive in making recommendations for improvements and suggesting opportunities. We are very happy with the results and would recommend Webcertain as an ideal partner for any brand with a global reach.

Surpreet Bahl

Digital Marketing Manager - Esko

For international support, look no further than Webcertain

There are many challenges when running international campaigns and Webcertain has provided invaluable support to us when targeting countries as diverse as China, Japan and Russia, where both cultural and linguistic knowledge are paramount for success. This knowledge, combined with skills and expertise across all digital channels, enabled us to build tailored and targeted campaigns to inform and attract students from around the globe. If you're looking for SEO, SEM or translation support in multiple languages and countries, look no further than Webcertain.

Tim Jordan

VP Marketing Berlitz and ELS

Overview

Our account managers are experienced online marketing specialists with extensive knowledge of PPC, SEO, social media, online PR, web development and content marketing. If you feel your project would benefit from guidance from an account manager, but you do not require constant support, then our hourly rate account management can provide a flexible solution.

Our team of experienced account managers cover a range of languages that cover the top European, Asian and Latin American languages. It is advisable to have an account manager who can speak your target language if you need to have someone in touch with local teams to discuss feedback goals and align local needs to your international strategy.

A dedicated account manager who speaks your target language will not only follow up your project but will also highlight potential opportunities and will explain performance for your online marketing campaigns.

Support can include:

  • Meetings
  • Conference calls
  • Reporting
  • Training
  • Performance reviews
  • Analytics

Quality process

The process begins by completing a briefing questionnaire to clarify your objectives and your target language so that we can assign the appropriate account manager. This briefing will be visible to all the team members involved with delivering the account management and is the foundation for all our quality checks.

Your dedicated account manager will be speak your target language and will be in charge of your projects, from kick-off to strategy and delivery to ensure that the briefing process has been followed to get the best results. They will detail your performance per target market, based on your KPIs, ensuring that everything is going according to plan and highlighting any potential issues or opportunities. They will also recommend the best practices per industry and market.

Webcertain Group is passionate about generating business growth for its clients in any part of the world.

A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.

Benefits of working with Webcertain:

International specialist since 1997

Transparency and online portal management

No minimum contract period

No minimum order value

International know-how shared

Quick response times

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