Digital marketing insights for luxury travel brands

Chinmai Sharma, Chief Revenue Officer at Taj Hotels, discusses the luxury travel market. He explains the key characteristics of luxury travellers, the opportunities that come with personalisation and how he sees the sector developing in 2018.

Learn more about:

  • what things luxury travellers consider to be important
  • the opportunities and challenges of personalisation
  • the role of online travel agencies (OTAs)
  • the role of online reviews

Chinmai Sharma is the Chief Revenue Officer at Taj Hotels. He is a seasoned marketing, digital and revenue management professional with strong commercial acumen and over two decades of hospitality and travel industry experience.