Building a relationship with customers is vital, and existing customers can make up a large proportion of an ecommerce revenue. We talk to Andrew Curran from Amara about his existing strategies in place to improve customer retention domestically and in international markets.
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Andrew Curran is a Non-Executive Director for lifestyle and homeware retailer, Amara and Director of customer retention business, Retain.me. After starting a number of retail businesses himself, Andrew now splits his time between his time between working, and speaking at events nationwide.