Social media is hugely popular around the world and therefore the online social sphere is somewhere that your business or brand simply needs to be present to help your business to grow and to develop relationships with your customers. Our social media specialists will work with native speakers of your target languages to execute your social media strategy and build your international social presence in line with your guidelines.
Social media is hugely popular around the world and therefore the online social sphere is somewhere that your business or brand simply needs to be present. Used properly, your social media activity can help your business or brand to grow and develop relationships with your customers.
This service involves a team of social media specialists and native speakers of your target languages working together on your chosen social networks and executing your editorial plan. They will optimise these pages by including as much company information as possible, and will post daily content on your pages based on the guidelines you provide. They will also engage with customers who interact with your page.
You will receive a monthly report detailing all activity on your pages, and will have the opportunity to amend your social strategy if you wish.
The process begins by completing a briefing questionnaire to clarify your objectives. This briefing will be visible to all the team members involved with delivering the service and is the foundation for all our quality checks.
Our social media specialists will work with native speakers of your target languages to execute your social media strategy, including:
E-listening – We will keep an eye on trends that are picked up by SAP Netbase, based on specific keywords and hashtags of your choice.
Engagement monitoring – We will monitor how users engage with your page, producing a monthly report of activity.
Post management – We will respond to specific queries and comments on your profile, based on your guidelines.
Monthly social performance report – A monthly report on the performance of your social profiles.
Actionable monthly insights – We will provide monthly insights on things to do to improve.
Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.