In order to engage and understand your audience, and to boost your social profile, it is important to engage with the online community on that platform, particularly the users who are relevant to your business. Based on a list of agreed topics, themes and existing profiles, a social media specialist will find appropriate content and people to interact with on a regular basis.Learn More
When you want to engage with your target community
When you want to raise awareness of your brand
When you want to manage your reputation
When you are launching a new product or service
Online communities are a key part of any social network, as they create the content and conversation the social networks thrive on. To be relevant on any of these social platforms, it is essential to be seen interacting with the community, as well as getting involved with the conversations already taking place on the platform.
Engaging with social communities relevant to your business will increase brand awareness amongst your target audience and establish new online relationships with users who may not see your regular content. Raising your online profile through engagements can also help increase traffic back to your website.
One of our social media specialists will find appropriate online conversations on the social platforms to engage with, as well as identifying suitable content to interact with on a regular basis to ensure the engagements are timely and engaging.
The process begins by completing a briefing questionnaire to clarify your objectives and identify the topics you wish to us engage with. This briefing will be visible to all the team members involved with delivering the research and is the foundation for all our quality checks.
A social media specialist, under the supervision of your project manager, will conduct research to find relevant content and conversations, based on the topics that you provide. They will then engage with these conversations and with this content, re-tweeting, liking and posting comments that portray your brand in a positive light.
Webcertain Group is passionate about generating business growth for its clients in any part of the world. A team of native speakers of all the world’s major languages works together to achieve client objectives - no one understands working with different cultures and the nuances of language in the globe’s search engines better than the Webcertain multilingual teams. Webcertain operates in 44 languages.