Recognising The Importance Of Trust For Customers

Building the trust of customers is vital in the process of maintaining a high conversion rate. We talk to Natasha about how ecommerce sites can build relationships with their users. Be it good customer service, transparency or an honest payment process, all are key to building trust.

Natasha Ascott is the CEO of MuddyPuddles, a company that sells high-quality outdoor clothing for children.

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